Service facts.

So, what’s different about our service!

Well, lets start with the significant fact that Kirkhams have been providing a Chauffeur driven executive car service since 1976. Throughout the past 40 years we have accumulated some invaluable knowledge and experience that helps us everyday to deliver our service to you, exactly the way we promise!

We do good business - we don't do business for business sake.

Our moral compass and integrity keeps us on course and maintains our standards and business principles. We will never promise what we can’t deliver or claim to be anything we are not - we know what we’re good at and we strive to deliver our best everyday.

Things we think you should know…
  • 1.
    Business Clients Our core service is geared to meet the travel demands of business executives and their coordinators; a central benefit to this is a punctual, reliable and professional service.

    We can help drive your business by providing a ground transport solution that gives you confidence and value for money. Our commitment to supporting and delivering Reliability, Responsibility and Security also enables our customers to journey relaxed, switch off any transport or logistic concerns and dedicate their primary energies to their own business activities.
  • 2.
    Private Clients We also provide a reliable & efficient Chauffeur Service for individuals and families. If you are setting off on holiday or attending a special social occasion you can trust us to deliver you and your loved ones safely, in comfort and on time. For ‘little ones’ we can provide child safety or booster seats (extra charges apply), or if you prefer to use your own we’ll store your seats safely and then have them ready for your return journey at no extra cost.
  • 3.
    Airport & Seaport Transfers Our service includes but is not limited to; airport transfers to/from hotels, ports, stations, private airports and external business gatherings throughout the UK. Our inclusive Meet & Greet service on airport collections works as follows; We monitor & track your inbound flight. (subject to the accuracy of information available) When your flight has landed your Kirkhams Chauffeur will send you a welcome SMS to introduce themselves and advise you of a meeting point inside the arrivals hall. Our service also includes a built-in waiting time allowance to keep costs under control. These procedures have been developed to reassure and give our passengers peace of mind whilst allowing for a stress-free transit through the airport terminal.

Our company is wholly focused on the service experience. We are guided by the principles of quality, reliability, and an inherent duty of care. This approach is not only right in principle. It is right in practice.

  • 4.
    Our Chauffeurs Our smart, courteous chauffeurs are trusted to be the best on the road, while our ongoing training programmes continually hone their advanced driving, navigational and customer service skills.
    As part of their training, Kirkham Chauffeurs undergo a RoSPA advanced driving test and to date, all have attained the highest GOLD standard.
  • 5.
    Our Vehicles At Kirkham's we own & operate a fleet of modern high value Mercedes-Benz vehicles. E-Class Saloons & Estates, S-Class LWB, V-Class MPV, B-Class Local, GL-Class. All operated under our strict safety, maintenance & compliance procedures. You can travel assured with us in the knowledge that our vehicles are safe, legal and compliant. We have Webfleet telematics installed in all our vehicles and we even fit winter tyres for the predictably unpredictable British weather.
  • 6.
    WHAT TO EXPECT Your car will arrive a reassuring 5-10 minutes before the scheduled collection time. Your chauffeur, after introductions will extend you the courtesy of carrying/loading any luggage, opening car doors and ensuring that all passengers are comfortable in the vehicle.
    Our aim is that you arrive at your destination relaxed and refreshed. We provide bottled water with our compliments and for those longer journeys, your Chauffeur will accommodate for comfort breaks where needed.

Office Hours

08:30 to 18:00 Monday to Friday
Our experienced office team are on hand to help with all aspects of your journey; pick-up times, journey duration and vehicle choice. Reservations can be made by phone or email. Once you've made your booking you can relax, safe in the knowledge that over 99.9% of our pick-ups happen on time - a level of consistency that we strive to maintain.

Travel Support

24/7 Travel Support
When the office is closed our travel support team are available to provide assistance should any changes affect your immediate plans or impact on your journey.

Contacts

Kirkham Group
11 Trigg Way, Melbourn
Cambridgeshire, SG8 6HX. U.K

Tel
+44 (0)1763 261116