Safety & Compliance.

People trust us to do the right thing!
Regardless of whether you choose to think about it or not, the fact is, every time you travel you make a lot of assumptions about the driver, vehicle and car/taxi company that you are traveling with.
In the the Taxi and Private Hire industry there are licensing rules and regulations that operators should abide by to protect the public but we know that many operators 'choose to be selective’ with compliance to save on costs! Yes the industry is regulated but it will never be policed in the way that it needs to be to eliminate the rogues. In fact the industry is becoming even harder to regulate with the number of App-based operators flooding the consumer market. You don't need to look very hard to find examples of operators and drivers disregarding the laws and regulations with unsafe drivers and equipment placing peoples lives at risk on daily basis.
YOUR SAFETY IS OUR PRINCIPAL CONCERN!
Our safety record is exemplary as is our commitment to doing things the right way. Along with our own internal policies & procedures we operate under licence by, and in compliance with the 'Private Hire' regulations set by South Cambridgeshire District Council (SCDC).
Licensed for Private Hire Security Measures
We are committed to the safety and comfort of our clients and comply fully in respect of the SCDC regulations. In addition to our Private Hire Licensing compliance we have our own internal safety measures that include;
  • Operators Licence
  • Licensed Vehicles
  • Licensed Chauffeurs
  • Private Hire Insurance
  • Strict Vehicle Maintenance Procedures
  • Advanced Driver Training
  • Strict Vehicle & Driver Operational Procedures
  • Comprehensive Security Measures & Monitoring
The purpose of regulation is to give passengers confidence that when they use a licensed private hire operator they are dealing with a legitimate, professional organisation with reliable, (CRB) checked drivers, safe vehicles and with appropriate insurance.

* CHECK BEFORE YOU BOOK - DON'T TAKE ANY RISKS! *

Office Hours

08:30 to 18:00 Monday to Friday
Our experienced office team are on hand to help with all aspects of your journey; pick-up times, journey duration and vehicle choice. Reservations can be made by phone or email. Once you've made your booking you can relax, safe in the knowledge that over 99.9% of our pick-ups happen on time - a level of consistency that we strive to maintain.

Travel Support

24/7 Travel Support
When the office is closed our travel support team are available to provide assistance should any changes affect your immediate plans or impact on your journey.

Contacts

Kirkham Group
11 Trigg Way, Melbourn
Cambridgeshire, SG8 6HX. U.K

Tel
+44 (0)1763 261116